The shape names the problem

A retention graph is the most useful thing in any analytics panel and the least looked at. Its shape points at a specific fault rather than a general one.

01

What do the four common shapes mean?

A cliff in the first two seconds means the opening did not promise anything. A steady slope means it is holding but nobody is gripped. A drop partway means one specific moment lost them. A flat line that rises at the end means people are rewatching, which is the best result there is.

02

Four shapes and what each names

The graph names a specific fault rather than a general one, which is what makes it the most useful thing in any analytics panel.

ShapeMeansFix
Cliff in the first two secondsThe opening promised nothingStart on the point
Steady gentle slopeHolding, nobody grippedSharper opening, or a shorter clip
Sharp drop partwayOne specific moment lost themFind that second and cut it
Flat with a lift at the endPeople are loopingNothing, this is the best result
Lift in the middleA moment being rewatchedConsider building a clip around it

03

A healthy shape

A good curve drops quickly in the first seconds, as casual scrollers leave, and then flattens into a gentle slope for the rest of the clip. The higher the flat part sits, the better the clip held the viewers who gave it a chance. A small bump near the end can mean rewatches.

Compare your curves to find which clips flatten highest.

04

Fixing a steep start

A steep early drop means the opening did not give viewers a reason to stay. Start with the point, a reaction or a clear question, and add a line of text for silent viewers.

Check the next clips to see whether the start flattens.

05

Fixing a mid-clip cliff

A sudden drop in the middle usually points to a specific moment: a pause, a tangent or a confusing sentence. Find that moment in the clip and remove or tighten it in future clips from similar material.

The time marker on the graph shows exactly where to look.

06

Fixing a steady decline

A curve that slopes down throughout means the clip holds some attention but not strongly. Tighter editing, shorter length and stronger emphasis on key points help.

Try trimming the next similar clip by a fifth.

07

Rising sections

If the curve rises, viewers rewound to watch a moment again. That moment is often the most valuable part of the clip and a model for future content.

Note what happened there.

08

Reading enough curves

Single curves can mislead; look at several similar clips together.

Patterns across clips show what to change.

09

Let the graph name the fault

  • Look at the first two seconds first. That is where most of the loss happens.
  • Find any single steep drop. There is usually a nameable reason at that second.
  • Check whether the end lifts. A rise means it looped.

Post one and read its shape.

Questions people ask

Is a cliff at the start always bad?
Some early loss is normal, since a feed shows the clip to people with no interest in it. A cliff steeper than your own usual is the signal.
What causes a drop in the middle?
Commonly a slow patch, a change of subject, or a moment where the promise of the opening turned out not to be arriving.
Should the line ever go up?
At the end, yes, and it means people looped. Mid clip rises are usually rewatched moments, which is also useful.
How long a clip do I need for this to be readable?
Anything above about fifteen seconds produces a usable shape. Very short clips are dominated by the opening.
Where is this graph?
In the per post analytics on most platforms, rather than in the account overview.

Read next

01Blurry after postingGuide02Different on every screenGuide03Reaction contentGuide